5 Tips for Making the Most of Your Retirement Community Tour

An in-person visit is one of the most important steps in selecting a retirement community. While it’s exciting to visit and see what each campus has to offer, you also need to gather vital information that helps you determine if this is a good fit. Nothing can replace seeing a community for yourself, talking with the staff, meeting residents, and asking the right questions.

As you are scheduling tours with retirement communities, here are a few tips that will help you make the most of your visit.

What to Look For and Ask on a Retirement Community Tour

1.) Pay attention to interactions between residents and staff.

The dedication and compassion of staff is a key determinant in the quality of the community. As you are touring, pay close attention to the the staff—do they appear knowledgeable and engaged? Also notice the interactions between team members and residents. Do the relationships appear to be warm and friendly? Do team members and residents greet one another by name?

Watch the body language and facial expressions when residents and staff are interacting. Do both groups seem comfortable and relaxed with one another? Or does the body language seem to be strained? Nonverbal cues can tell an important story.

2.) Assess the community’s maintenance and cleanliness.

It’s tempting to judge a campus by how luxurious the lobby is or how valuable the furnishings appear. While these things are nice to look at, they aren’t an indicator of the true quality of a retirement community.

Instead, pay attention to how clean and well-maintained the campus is. From the time you pull into the parking lot until the time you leave, make notes about the condition of the community.

3.) Inquire about staff training and longevity.

Another factor to learn more about is how the staff is trained and how long they’ve been a part of the team. Longevity is a good sign of a well-managed retirement community, as is a solid staff development program.

Ask how team members are recruited, screened, and trained. Also, inquire about how many hours of continued training staff members undergo each year. Finally, ask how long the average tenure is.

4.) Be certain you understand how fees are structured.

One thing you may realize soon after visiting several retirement communities is how varied the fee structures are. Every company has their own unique way of assessing fees.

Before you leave a community, make sure you understand the entrance fees, monthly fees, and any additional liabilities you should expect to incur. If the retirement community is a not-for-profit, ask if they are a life care community. As Nassau County’s only life care community, for example, The Amsterdam is proud to offer residents the peace of mind that comes from knowing their financial future is stable.

5.) Ask what happens if health needs change.

While the active lifestyle, freedom, and security of a retirement community might be what initially attracts you, it’s important to look to the future as well. Find out what happens if you need more care and support down the road. Does the campus offer short-term rehab? Do they have assisted living, dementia care, and skilled nursing care?

Finding a retirement community that offers a full continuum of care can give you the lifestyle you want now, and peace of mind for your future.

Visit The Amsterdam

If you are looking to retire on Long Island, we hope you will keep The Amsterdam in mind. We are a vibrant continuing care retirement community on the North Shore. With an inviting array of social opportunities, dining options, and wellness programs, you can live life to the fullest with us.

Call 516.472.6636 to schedule a private tour today!


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